Yes! Passengers with disabilities may request modifications to current service procedures to access the service. To make a request, please call us at 1-800-900-3011, option 4, or email us at email@example.com. Please submit requests at least one day before the trip.
The request must identify the modification needed to use the service. Whenever feasible, please make the request in advance, before the modification is needed to access the service.
Within the scope of the ADA, and reasonable modification, if Ace Express Coaches or other Bustang family service provider denies a request it will make every effort, to the maximum extent feasible, to ensure that a person with a disability has access to, and benefits from, its services. To request reasonable modification based on a disability, please use the Reasonable Modification form or contact Ace Express Coaches for assistance.
For more information, click here.