News & Service Updates

Is there a fare charged for someone accompanying an individual with a disability?
/ 8.09.22

Is there a fare charged for someone accompanying an individual with a disability?

Fare guidance for companions and personal care attendants is under the us code title 49 subpart f paratransit section, part 37.129, even though bustang is not a paratransit service. Companions are charged the same fare as the passenger with a disability they are accompanying. Personal care attendants ride free. Please contact us regarding providing us with personal care attendant qualifying information.

As per part 37.123 of the us code title 49, to prevent potential abuse, the rule provides that a companion (e.g., friend or family member) does not count as a personal care attendant unless the eligible individual regularly makes use of a personal care attendant and the companion is actually acting in that capacity. As noted under §37.125,a provider may require that, as part of the initial eligibility certifi cation process, an individual indicate whether he or she travels with a personal care attendant. If someone does not indicate the use of an attendant, then any individual accompanying him or her would be regarded simply as a companion.