Serving Denver Union Station, Lakewood-Denver Federal Center, Idaho Springs, Frisco, Vail, and Avon
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Amenities Onboard Pegasus
Power outlet & USB-B Port
Frequently Asked Questions
I-70 Mountain Corridor
Please note that luggage space onboard Pegasus vans are limited. You will be permitted only one “carry-on” size luggage (16″x16″x12″) and up to one set of skis or a snowboard per passenger. If you are traveling with bulky items, large luggage, or any other item that cannot be comfortably brought on your lap, we strongly suggest using the Bustang West Line to better fit your needs.
Pegasus passengers board at street level to the rear of the Union Station Train Hall. The stop is on Wewatta Street, just west of 17th St.
While food and beverages are allowed onboard Pegasus vans, no alcohol or any food or beverage containing drugs (i.e. ‘spiked’ beverages, edible THC products, etc.) are allowed onboard and may not be consumed while riding Pegasus.
Smoking and vaping of any kind are not allowed on Pegasus. Any passengers openly carrying any drug paraphernalia will not be permitted to board or will be asked to exit the van.
With the exception of on-duty law enforcement officers, weapons are not allowed on Pegasus vehicles.
As per part 37.167(d) of the US Title Code 49 subsection g, service animals are allowed onboard Pegasus vans, with the understanding that passengers must always disclose the presence of a service animal to the operator, prior to boarding the bus. Failure to disclose this information may be grounds for removal from the coach. Pets are not permitted on any Pegasus van.
Emotional support animals and emotional therapy dogs will only be allowed on Pegasus vans if they are contained within a pet carrier for the entire duration of the trip. The animal may not be removed from the carrier while it is on the coach. The carrier must fit under the seat in front of the passenger, or must fit in the passenger’s lap. The carrier may not be placed on the adjacent seat or be placed in a way that might block the aisle of the coach.
If an emotional support animal is not contained within a carrier, as described, it will not be allowed on the bus. Animals will not be stowed in luggage areas under any circumstances.
An operator will be given the ability to remove or exclude the boarding of an animal if it is a direct threat to the health or safety of others, if it is not housebroken, or if it is not controllable by the handler. Any animals classified as reptiles, rodents, or arachnids, are expressly prohibited from boarding Pegasus vans under any and all circumstances.
Bustang and Pegasus take pride in partnering with local agencies across the state, and we have easy connections with many local agencies, including Eagle County Transit (ECO Transit), Vail Transportation, and Denver RTD. Bustang and Pegasus also connect with Amtrak and Greyhound stations. The appropriate fares will be required for all non-Bustang and non-Pegasus services.
Reservations can be made in advance online and are tied to the day and time of travel. Reservations can be made up to 20 minutes before the trip departure time. All reservations are made online and can be purchased here.
Please note that tickets purchased in the Bustang mobile ticketing app does not transfer to Pegasus trips.
Food and non-alcoholic beverages may be eaten onboard Pegasus. We do ask that you avoid eating soups or other items with sauces that may spill on the seats. Please be sure to throw away your garbage when exiting the coach, and be mindful that you will be sharing a smaller space than a typical coach with passengers.
For all lost item inquiries, please contact our customer service team at 1.800.900.3011. Please provide as much detail as possible so we may identify and return your item. Lost items are kept for up to 30 days. We do not send items out with our operators to return, so all items must be claimed at our base in Golden, Colorado. A valid photo-ID will be required for all item pick up. If you are unable to come to our Golden office, you may send us a self-addressed and postage paid package and we will send the item back to you.
Every seat on our Pegasus vans have seatbelts that can be used to secure a car seat.
Please note that luggage space onboard Pegasus is limited – if you have bulky items or luggage, using the Bustang West Line service will be a better fit for your needs.
Children under the age of 16 will not be permitted to travel on Pegasus alone. All children ages 15 and under must be accompanied by an adult 18 years of age or older.
Each van is entirely ADA accessible and has a standard securement area with a rear-loading wheelchair lift. Each van will be equipped with automatic stop announcements as well as visual stop notifications for all passengers – until that time, all stops will be announced by the operator. Service animals are welcome onboard Pegasus vans.
Each Pegasus van is equipped with bike racks, Wi-Fi, power outlets, and USB ports. Each vehicle is entirely ADA accessible and has one standard securement area with a rear-loading wheelchair lift. Bike transportation is currently unavailable on Pegasus.